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Job Summary
‍As an HVAC Service Technician at Watts, you will be responsible for servicing and maintaining various HVAC systems, ensuring optimal performance and customer satisfaction. You will use your expertise to diagnose, repair, and install HVAC equipment while upholding the highest standards of safety and professionalism.

Key Responsibilities

• Conduct routine maintenance and inspections of HVAC systems

• Diagnose and troubleshoot HVAC system issues accurately and efficiently

• Perform repairs and replacements of HVAC components as needed

• Install new HVAC equipment and ensure it meets quality standards

• Keep accurate records of service calls, including parts and labor used

• Provide excellent customer service and educate customers on HVAC maintenance

• Adhere to safety protocols and industry regulations at all times

Qualifications

• Minimum of 3 years of HVAC service experience

• Valid and clean driver's license

• Clear background check

• EPA certification

• Strong problem-solving skills and attention to detail

• Excellent communication and customer service skills

• Ability to work independently and as part of a team

Benefits

• Competitive pay

• Pay dependent upon experience

• Health, dental, and life insurance benefits

• Opportunities for professional growth and development

• Supportive and collaborative work environment

If you are passionate about providing exceptional service and want to join a company that values its employees, we encourage you to apply. Help us create comfortable environments for our customers while advancing your career in the HVAC industry.

Job Summary
As an HVAC installation technician at Watts, your main responsibilities will be to install systems and to connect and assemble ductwork. Work will vary between commercial and residential.

Key Responsibilities

• Install HVAC systems and appropriate ductwork

• Repair, service, or install systems consistent with specs and local codes

• Fabricate ductwork (metal or ductboard) to specs and local codes

• Clean and maintain ventilation systems, filters, and ductwork

• Keep accurate records of service calls, including parts and labor used.

• Provide excellent customer service and educate customers on proper operation of new systems

• Adhere to safety protocols and industry regulations at all times.

Qualifications

• Minimum 3 year HVAC installation experience

• Valid and clean driver's license

• Clear background check

• EPA certification

• Strong problem-solving skills and attention to detail

• Excellent communication and customer service skills

• Ability to work independently and as part of a team

Benefits

• Competitive pay

• Pay dependent upon experience

• Health, dental, and life insurance benefits

• Opportunities for professional growth and development

• Supportive and collaborative work environment

If you are passionate about providing exceptional service and want to join a company that values its employees, we encourage you to apply. Help us create comfortable environments for our customers while advancing your career in the HVAC industry.

Job Summary
As a Plumbing Service Technician at Watts, you will play a crucial role in diagnosing and resolving plumbing issues, performing repairs, and ensuring customer satisfaction. You will bring your extensive plumbing knowledge to our team, delivering top-notch service and maintaining our reputation for excellence.

Key Responsibilities

• Conduct thorough inspections and diagnostics of plumbing systems

• Identify and repair plumbing problems efficiently

• Install, replace, and maintain plumbing fixtures and systems

• Educate customers on proper plumbing maintenance and solutions

• Keep accurate records of service calls, including parts and labor used

• Adhere to safety protocols and industry regulations at all times

Qualifications

• Minimum of 5 years of plumbing service experience

• Valid and clean driver's license

• Clear background check

• Strong problem-solving skills and attention to detail

• Excellent communication and customer service skills

• Ability to work independently and as part of a team

Benefits

• Competitive pay

• Pay dependent upon experience

• Health, dental, and life insurance benefits

• Opportunities for professional growth and development

• Supportive and collaborative work environment

If you are passionate about providing exceptional service and want to join a company that values its employees, we encourage you to apply. Join us in delivering high-quality plumbing solutions while advancing your career in the plumbing industry.

Job Summary
The Office Manager will oversee the daily administrative operations and support functions to ensure the office runs smoothly and efficiently. This role includes managing office staff, coordinating schedules, handling customer inquiries, and maintaining office and warehouse supplies. The Office Manager will also play a crucial role in maintaining customer satisfaction by ensuring prompt and effective communication between the office and field teams.

Key Responsibilities

Administrative Management

• Oversee and manage all office operations, including scheduling, communication, and administrative tasks.

• Maintain office supplies by checking inventory and ordering items.

• Handle incoming calls, emails, and customer inquiries, ensuring timely and effective responses.

Staff Supervision

• Supervise and support office staff, including receptionists and administrative assistants.

• Conduct regular performance reviews and provide training and development opportunities.

• Coordinate with HR for recruitment, onboarding, and employee relations.

Scheduling and Coordination

• Coordinate and manage the schedules of HVAC and plumbing technicians.

• Ensure timely dispatching of technicians for service calls and installations.
  

• Monitor and manage job progress, ensuring timely completion and customer satisfaction.
  

Financial Management

• Assist in budgeting and financial planning.

• Manage invoicing, billing, and accounts receivable/payable processes.
  

• Prepare financial reports and assist in payroll processing.
  

Customer Service

• Maintain high standards of customer service and satisfaction.
  

• Address and resolve customer complaints and issues promptly.
  

• Collect feedback from customers to improve service quality.
  

Compliance and Safety

• Ensure compliance with company policies and industry regulations.
  

• Maintain a safe and secure working environment.
  

• Manage and organize office documentation and records.
  

Qualifications

Education

• Bachelor’s degree in Business Administration, Management, or related field preferred.

Experience

• Minimum of 3-5 years of office management experience, preferably in the HVAC or plumbing industry.

Skills

• Strong organizational and multitasking abilities.

• Excellent communication and interpersonal skills.

• Proficient in Microsoft Office Suite and office management software.

• Financial acumen and experience with budgeting and financial reporting.

• Problem-solving skills and the ability to handle challenging situations.

• Certifications: Relevant certifications in office management or administration are a plus.

If you are passionate about providing exceptional service and want to join a company that values its employees, we encourage you to apply. Join us in delivering high-quality plumbing solutions while advancing your career in the plumbing industry.